JetPartners Program Terms

These terms govern your participation in JetPartners, JetWell's referral partner program. By submitting an application and using your referral link, you agree to be bound by these terms in addition to the JetWell Terms of Service and Privacy Policy.

1. Program Overview

JetPartners enables approved third parties ("Partners") to earn commission on completed patient procedures booked through JetWell as a result of their referral. Approved Partners receive a unique referral link and referral code, which attribute new patient signups to their account when used.

Eligibility. The JetPartners program is currently available to legal residents of the United States who are 18 years of age or older and have a valid JetWell account. Applicants from outside the United States are not eligible at this time. JetWell may expand eligibility to additional countries in the future. Partners must not be employed by or have a financial interest in any JetWell partner clinic.

What the commission pays for. A commission is JetWell's payment for the Partner's own promotional services: creating and publishing content that describes JetWell's platform, and directing its audience to JetWell, where every patient chooses a clinic from the same disclosed information as every other patient. Partners do not recommend, select or arrange care with any clinic, do not communicate with clinics about patients, and are not paid by any clinic. Where the law of a referred patient's state of residence prohibits or restricts a payment for the referral of a patient, JetWell may withhold or decline to pay the Marketing Fee on that patient's bookings, and will tell the Partner when it does so.

JetWell may approve, reject, suspend, or remove any applicant or Partner at its sole discretion. Acceptance into the program does not create an employment, agency, joint venture, franchise, or fiduciary relationship between you and JetWell, Inc. or any of its affiliates, partner clinics, or providers. You are an independent contractor and solely responsible for your own taxes, insurance, and compliance obligations.

2. Referral Attribution

When a visitor clicks your referral link, JetWell sets a first-party cookie that lasts up to ninety (90) days. Attribution is recorded when that visitor creates a JetWell account during the cookie window. Attribution persists for up to six (6) months from the referred user's signup date for the purpose of commission eligibility. If a referred user does not complete a qualifying procedure within six months of their signup date, the referral expires and no commission is owed.

JetPartners uses first-click attribution. If a user has already been attributed to another Partner, your referral will not overwrite that attribution.

The following are not eligible for commission:

• Self-referrals or referrals of household members, family members, or accounts sharing the Partner's email domain
• Any attempt to attribute existing JetWell users who created their account before clicking your referral link
• Referrals generated through artificial means, including but not limited to bots, scripts, browser extensions, or automated click generation

Referral codes. Partners may request a custom referral code, subject to approval. Referral codes must not contain "JetWell," "JW," or any JetWell product name (including but not limited to JetCover, JetLog, or JetPartners), must not imply employment by or official affiliation with JetWell, and must not contain offensive, misleading, or trademark-infringing language. JetWell reserves the right to reject or revoke any referral code at any time.

3. Marketing Fee

Approved Partners earn a fixed Marketing Fee for each referred patient who completes their first package booking on JetWell. The fee is a set dollar amount for the procedure category the patient booked, as published in the Fee Schedule below. It is the same for every Partner, every clinic and every patient in that category, and it does not vary with the price the patient paid, the clinic the patient chose, the amount of treatment, or anything else about the patient's care. The word "commission" elsewhere in these terms, on the Partner dashboard and in JetWell's records means this Marketing Fee.

How the fee is set. JetWell sets each category's fee from its own cost of acquiring a patient in that category through advertising and other marketing, and reviews it as a fixed amount. The fee is consideration for the promotional services described in Section 1 and for nothing else. In no event will a Marketing Fee exceed JetWell's net revenue on the associated booking, which for a package booking is JetWell's platform commission on the package plus its service fee; where it would, the fee is reduced to that revenue.

Fee Schedule version 2026-09-16.

Schedule changes. JetWell may change the Fee Schedule at any time. Changes are prospective only – they apply to fees generated by procedures completed after the effective date of the change, and a fee already confirmed at a prior amount will be honored at that amount. JetWell will provide at least fourteen (14) days' advance notice of any decrease via email to active Partners. If you do not agree with a change, you may withdraw from the program per Section 10.

A Marketing Fee is recorded as pending when the referred patient's deposit is captured and becomes eligible when the clinic confirms the procedure as completed in the JetWell system. Fees are paid in U.S. dollars.

JetWell may adjust, withhold, reverse, or claw back commissions in the following circumstances:

• The referred patient's booking is refunded, cancelled, or disputed
• A chargeback is filed against the associated payment
• The referral or commission is associated with fraudulent, manipulative, or deceptive activity
• The Partner has violated any provision of these terms
• The underlying procedure is not completed as booked

If a commission has already been paid at the time a clawback event occurs, the clawback amount will be deducted from future payouts. If no future payouts are sufficient to cover the clawback, JetWell reserves the right to invoice the Partner for the outstanding amount.

4. Payouts

Confirmed commissions are batched into monthly settlements processed on or around the fifteenth (15th) of each calendar month for commissions confirmed during the prior calendar month. Payouts are issued via the payout method you have selected and verified on your Partner profile.

Minimum payout threshold. The minimum payout amount is fifty U.S. dollars ($50.00). Confirmed commissions below this threshold will roll over to the next settlement cycle.

Transaction fees and currency. All commissions and payouts are denominated in U.S. dollars. JetWell is not responsible for transaction fees, currency conversion costs, exchange rate fluctuations, or any other charges incurred by the Partner in receiving payment.

Tax documentation. Partners who earn two thousand dollars ($2,000.00) or more in a calendar year must submit a completed IRS Form W-9 before further payouts can be processed. This threshold is subject to annual inflation adjustments by the IRS beginning in 2027. JetWell will notify Partners as they approach the applicable threshold. Payouts will be held until the required tax documentation is on file and verified by JetWell. Partners are solely responsible for reporting and paying all applicable taxes on commission income, including income below the reporting threshold. JetWell will issue IRS Form 1099-NEC to Partners who earn $2,000 or more in a calendar year, as required by law.

Withholding. JetWell may withhold payment for any Partner whose account is suspended, under review, or otherwise not in good standing, or for whom required tax documentation has not been received.

5. Disclosure Requirements

You must comply with the U.S. Federal Trade Commission's Endorsement Guides (16 CFR Part 255) and any other applicable advertising disclosure laws in your jurisdiction. This means you must clearly and conspicuously disclose your material connection to JetWell – specifically, that you may earn a commission – in every piece of content, post, message, video, or communication that contains or accompanies your referral link or referral code.

Disclosures must be:

• Clear and unambiguous (e.g., "I earn a commission if you book through my link" or "Ad" or "Paid partnership")
• Placed where the audience is likely to notice them, not buried in footnotes, "about" pages, or after a "see more" break
• In the same language and medium as the promotional content

Failure to disclose is a violation of these terms and may result in suspension or termination. JetWell is not responsible for Partners' failure to comply with FTC guidelines or other applicable advertising laws, and Partners agree to indemnify JetWell against any claims arising from such failure (see Section 11).

6. Acceptable Promotion

You agree that you will not, in connection with your referral link, referral code, or participation in JetPartners:

• Paid search on brand terms. Use paid search advertising (Google Ads, Bing Ads, or any other platform) to bid on JetWell brand keywords, including "JetWell," "JetCover," "JetPartners," or any misspellings or variations thereof, without prior written approval from JetWell.
• False or misleading claims. Make any misleading, deceptive, false, or unsubstantiated claims about JetWell, JetCover, partner clinics, providers, procedures, outcomes, pricing, savings, success rates, or guarantees.
• Spam and prohibited distribution. Use spam, mass unsolicited email or messaging, purchased email lists, "doorway" pages, hidden redirects, link cloaking, cookie stuffing, malware, adware, or any black-hat SEO or distribution technique.
• Impersonation. Impersonate JetWell, a JetWell employee, a JetWell partner clinic, a physician, or any patient. You may identify yourself as a JetPartners participant, but not as an employee, agent, or representative of JetWell.
• Medical advice. Provide medical advice, individualized diagnosis or treatment recommendations, or any statement that could be construed as the practice of medicine. You may share your own personal experience and direct people to JetWell for professional guidance.
• Incentive manipulation. Offer cash, rebates, discounts, or other incentives to users in exchange for signing up through your referral link, unless such incentives are part of an official JetWell-approved promotion.
• Tax claims. Partners may link to JetWell's published educational content about potential tax benefits but may not make tax-related claims in their own words. Do not state or imply that a procedure, trip, or JetWell booking is tax deductible, tax-free, or HSA/FSA eligible. Do not estimate tax savings. Approved language is limited to: "JetWell has a guide on potential tax benefits of medical travel" with a link to the article. Violations of this section are treated the same as other prohibited promotional claims under these guidelines.

7. Trademark, Brand Usage, and Content

Trademark restrictions. You may not use the JetWell name, logo, trademarks, or other brand assets in any manner that suggests official endorsement, sponsorship, or employment without prior written approval from JetWell. Without limitation, you may not:

• Register or use domain names, subdomains, or URLs that contain "JetWell," "JetCover," or any JetWell product name (e.g., "jetwelldeals.com," "jetwell-reviews.net")
• Create social media accounts, handles, pages, or groups that could be confused with official JetWell properties (e.g., "@jetwellpartner," "JetWell Official Reviews")
• Use the JetWell logo or brand assets in promotional materials without prior written approval
• Modify, distort, or create derivative works from JetWell brand assets

Content removal. JetWell reserves the right to request the removal or modification of any promotional content that, in JetWell's reasonable judgment, violates these terms, misrepresents JetWell or its services, could create regulatory or legal risk, or is otherwise detrimental to JetWell's brand or reputation. Partners must comply with removal or modification requests within five (5) business days of receipt. Failure to comply may result in suspension or termination.

8. Fraud and Anti-Abuse

JetWell monitors referral activity for indicators of fraud or abuse, including but not limited to self-referrals, artificial clicks, attribution stuffing, fake signups, cookie manipulation, and collusion. JetWell may, at any time and without prior notice:

• Withhold or claw back commissions
• Void referral attributions
• Suspend or terminate your participation
• Permanently ban you from the program
• Pursue legal remedies, including recovery of commissions paid

JetWell's determination of fraud or abuse is made at its sole discretion and is final. JetWell is not required to disclose the specific evidence, methods, or systems used in its fraud detection.

9. Patient Privacy

You will never receive personally identifying information about referred patients through the JetPartners program. The JetPartners dashboard displays anonymized identifiers, referral status, and commission amounts only.

You agree that you will not:

• Attempt to identify, contact, or re-identify referred users
• Solicit personal information, medical history, or health data from individuals you refer to JetWell
• Share or publish any information obtained through the JetPartners dashboard

Any breach of patient privacy obligations may result in immediate termination and may give rise to legal liability under applicable privacy and health information laws.

10. Changes, Suspension, and Termination

Changes. JetWell may modify these terms, the attribution window, payout schedule, minimum payout threshold, or any other aspect of the program at any time. Material changes will be communicated to active Partners via email. Fee Schedule changes are governed by Section 3, which requires fourteen (14) days' advance notice for decreases. Continued participation after notification constitutes acceptance of the modified terms. If you do not agree with a material change, you may withdraw from the program per the termination provisions below.

Suspension and termination by JetWell. JetWell may suspend or terminate any Partner at any time, for any reason or no reason, including but not limited to violation of these terms, suspected fraud, inactivity, or business decisions. JetWell will make reasonable efforts to notify Partners of suspension or termination, but is not required to provide advance notice in cases involving fraud or abuse.

Voluntary withdrawal. You may leave the program at any time from your Partner settings. Upon withdrawal:

• Confirmed commissions in good standing will be paid in the next regular settlement cycle, subject to the minimum payout threshold and tax documentation requirements
• Pending (unconfirmed) referrals and commissions are forfeited
• Your referral code and link will be deactivated immediately
• Existing referral attributions will not generate future commissions

Effect of termination. Upon termination or withdrawal, you must immediately cease all promotional activity using your referral link, referral code, and any JetWell brand assets. Sections 5, 6, 7, 8, 9, 11, 12, and 13 survive termination.

11. Indemnification

You agree to indemnify, defend, and hold harmless JetWell, Inc., its affiliates, officers, directors, employees, agents, and partner clinics from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your promotional activities, content, or communications in connection with JetPartners
• Your violation of these terms, including failure to comply with FTC disclosure requirements
• Any claim that your promotional content is false, misleading, defamatory, or infringes on the intellectual property or privacy rights of any third party
• Your breach of any applicable law, regulation, or third-party agreement

This indemnification obligation survives termination of your participation in the program.

12. Disclaimer; Limitation of Liability

The program is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law, JetWell disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

JetWell does not guarantee any level of referral traffic, conversions, commissions, or income. Past performance is not indicative of future results.

To the maximum extent permitted by law, JetWell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost goodwill, arising out of or relating to your participation in the program, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory.

JetWell's total aggregate liability to you for all claims arising out of or relating to the program shall not exceed the total commissions actually paid to you in the twelve (12) months preceding the event giving rise to the claim.

13. General Provisions

Governing law. These terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

Entire agreement. These terms, together with the JetWell Terms of Service and Privacy Policy, constitute the entire agreement between you and JetWell with respect to the JetPartners program and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

Severability. If any provision of these terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

No waiver. JetWell's failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer your participation in JetPartners, your referral code, or any rights or obligations under these terms without JetWell's prior written consent. JetWell may assign these terms without restriction.

Notices. Notices to Partners will be sent to the email address associated with their JetWell account. Notices to JetWell should be sent to partners@jetwell.ai.

14. Contact

Questions about the program may be sent to partners@jetwell.ai.